Koefoed Images & Collections Blog

Trip to cambridge to photograph the meerkats

2011-07-08T01:29:00.001+01:00

been busy this week taking lots of images of these lovable animals and hope to have some on website shortly.

But just for you here is a small taste of what will be coming.

I was assisted by Steve, Dannii and our new family member Robert who adds to the fun.

Will be back soon
Regards
Debbie

change of name

2011-06-16T21:43:00.001+01:00

Finally after months of research and all your feedback we have finally gone live with our new name and logo.

DDS Photographics is now Koefoed Images and Collections

our website will be loaded with images within the next few months and these will be available to purchase in various formats again.

please do bare with us while these changes take affect, it will be worth it in the end.

Another day in paradise

2010-03-12T21:26:00.000Z

Well here we are again, not much to report this week as we have been rained in,Yep the usual british weather has been with us again.

Our team have not had much chance to take any nice treks out and about due to the British weather, Snow, Rain, cold and ice. Instead we've all been busy researching unique areas for our photographic trek to Cornwall in May.

We always like to research any area we intend to visit, so if you have any idea's of places to go please do email us with your suggestions.

Also later in the year we are hoping to stage a seal watching trek, we were not too successful last year and hope this year will be an event to remember.

As many of you will have noticed our website is under going several changes which we hope will be completed by april 2010.

We are having a total new looking website which we believe will be crisp, clean and uncluttered in style and looks.

There will not be many images available until the new template and software are merged.

If there is some image you have in mind please email sales@ddsphotographics.com and we will check our vast storage to see if we have any close to your requirement.

Well that's it till next time

DDS

The Birth Of DDS Photographics

2010-03-12T19:43:00.002Z

We have decide to start an article section for all our customers to read and as we have had many questions about how did (PPS) Pixel Products and Services start, we thought this one would be nice to start with.

DDS was born back in march 2003, while one of our directors was trying to recouperate from major surgery.

Unable to walk or work and plenty of time on her hands came up with the idea of owning a small company which would work around her disability.

After over a year or more of planning decided to test her ideas and signed up to Ebay account in March 2005.

It soon became apparent that the company needed a website of it's own so in June 2005we went live to the world.

The main aim behind DDS Photographics is to allow everyone Rich or Poor to own Unique Photographic art and Images at a price not to break the bank.

At present the largest images available is A3 size but with demand we will be increasing over the next few years.

DDS Photographics have all the copyrights and permission rights on all images on view in our site and even have a small team of photographers Like Debbie & Steve to help get that one pose for us.

Our products are unique as we add professional laminate to all our images so they can become placemats, wall art, and much more and will last well past a lifetime.

DDS Photographics is a family run business with old fashion values. We believe the customer must always come first and aim to help were ever possible.

We have introduced a Voicemail system for customers to ring and leave their details and if appropriate a ring back time (10am - 5pm).

This has proved to be very successful as you have less time on hold while wait for us to answer and the cost to you the customer is very low.

We aim to return calls back to you within 1 to 24 Hours and have been know to follow up calls when we are closed to meet these targets.

We have always made a PROMISE to our customers that we will always ring back within 24 hours (depending on our business hours Monday, Thursday, Friday, Saturday, Sunday 10am to 5pm UK Time)

As you will see we are closed every Tuesday and Wednesday, this is due to a demand for our customer service at weekends so we choose to close in the week.

We always close down our office for 2 weeks summer holidays a years (this is when all staff go off on holiday) and also close for 2 stock takes a year.

We do close over Christmas and New year but we are open on most other holidays.

All our Services have a worldwide Standard postage FREE with a choice of upgrade at checkout. (note standard postage for international can take up to 52 days, depending on location)

All Payments are secure and are taken via Paypal on-line services using a locked and encrypted system.

We like our customer to know that we never past your details on to any outside agency without your consent.

Finally We aim to make your shopping experience pleasurable and if for some reason you are
unhappy please do contact us and we will try to rectify this.

Also if you have any ideas of what you would like to see us offer please contact us and we will look into it.

Join us next time
The DDS Photographics team

Happy Christmas Everyone

2009-12-13T17:05:00.002Z

we would like to say a big thank you to you all for staying with us in this very tight year.

We are going to be closed for christmas from December 22nd to 2nd January 2010 which will also include an office refit.

When we return we will be starting to add our new large collection including our recent seal trip.

Hoping to lauch our new book some time early Febuary which will be available on our website.

offering some new services doing and doing lots of new projects.

So keep watching for further updates.

Merry Christmas and a happy New Year

DDS Team

Lauch of our new logo and image 2009

2009-07-27T10:06:00.004+01:00

We launched our new image today after we have employed a small company to come up with an updated version for our company and research told them that a more punchy logo would serve us better.

Tell us what you think
below is both logo's

Our old logo

Our New 2009 Logo

we'd love to hear from you about your views on the new logo

you can send your comments via our blog or direct to admin@ddsphotographics.com

DDS

Additional notes from Devon Cornwall Boarder

2009-06-25T13:33:00.002+01:00

Our assignment this year started with problems and ended the same way.

our second vehicle was involved in a road accident just before we were due to leave for home (not there fault.

All involved were unhurt and are safe but alais we had to say Goodbye to our vehicle and see it end its life in a scrap yard down in Cornwall.

We would like to pass a big Thank you to Red Post garage at Red post Junction just a few miles in land of Bude for all there help in trying to mend the broken vehicle and helping in transporting the vehicle away.

DDS highly recommend you..

DDS

the rest of our assignment to Devon Cornwall Boarder

2009-06-25T13:16:00.003+01:00

Due to technical difficulties we have been unable to keep the blog up to date while on assignment, mainly due to the remote location.

On week one we travelled the whole of the west coast line and week two entailed travelling from base to Dartmoor, down every road and track to find some lovely treasures and surprises.

The Dartmoor wild ponies have just had their fouls and the spring lambs are fast growing up.

The Dartmoor cattle does seem to be growing not only in numbers but size this year.

We are hoping to have all the images loaded and ready for sale and view within the next 2 months and will hopefully have a book available at the same time.

our book will be autographed by our photographer and will make a lovely gift or to place on a reading table.

We've had such a great time down in Cornwall and Devon and have really enjoyed travelling around some of our old haunts and finding places we hadn't been too. Some were good and some where just disappointing.

While down here we found a new base to move too but our syndicate did not come up and we'll have to wait a little longer.

We'll be back in the office on Sunday 22 June where all our hard work will start.

DDS

Day 2, 3, & 4 Devon Cornwall Boarder Annual Assignment

2009-06-09T17:30:00.003+01:00

Day 2 -

weather not bad to start, Showers followed by lovely sunny temperatures.
Travelled to Bude to see what is around and also to catch up on emails in the beach car park.

We have found that signal for mobile broadband is a little poor so will be write a few days in one blog for you to keep track of us.

We have found just being in no-mans land that modern technology can not always keep up with us but its lovely to be able to not have phones rings and the messaging service chasing us.

Even if it is a short period, its nice.

Day 3 -

start of the day not bad at all, expected rain but only abit over cast. heavy storms have been predicted, so we have decided to gel up on the locals and the area.

finally found a place to sit and blog from at base, takes a while and is slow but its windproof and you don't get wet.

Spent some time at a Cornish cricket match and hopefully have one or two nice images to post when we get back to the office.

Well disappointed the weather man was wrong we have had lovely weather today.

Day 4 -

Lovely weather again, mainly sunny with a few clouds being blown inland at times.

temperature in double figures (17) so jackets and coats are an optional extra today.

travelled down the western coast road and that's no fun if you don't like heights lucky i don't mind as i was not doing the driving but it could be hair-raising at times and not nice when you meet something coming the other way.

Stopped at Crackington haven for something to eat and spoke to some locals about the area which has been partly rebuilt after the great floods of 2004.

its a very nice place photogenic place but not too good for the disabled person who does not walk up hills well. that's what you get when you live in a valley.

Good news rest of our team will be joining us late evening we hope...

We've seen plenty of wildlife so far and hopefully we will have lots to show you when we get back.

Well bye for now

DDS

Day 1 on Location in Devon, Cornwall boarder

2009-06-08T12:11:00.005+01:00

Slow start to the journey due to driving rain but made it finally. better later than never
half the team have been delaided through a breakdown and parts unavailable till next week but hopefully will be joining us midweek.

As we travel around this area we hope to find some little gems and places of interest and lots of photographing.

our aim this week is to enjoy ourselves while working not too hard...

Hope to do a site tour later to see what there is around locally.

the locals are the best for friendly information and keeping us upto date with facts and figures.

Well we will try and keep you informed as we go and hope that the weather holds for us.

DDS

Annual Assignment Time

2009-06-05T17:21:00.003+01:00

Well thats it our bags are packed and we're ready to go on our 2 week in the country assignment.
Yep it's that time of year when we go on our annual assignments
.
This year were located in a nice quiet place to get plenty of wildlife, sunset's (one hopes), the sea and countryside.

Were heading for the UK's Devon and Cornwall boarder and hope this year signal dependant to keep a blog or our highlights and lowlights as we go for you to follow us.

We hope to keep you filled in
See again soon

DDS

Updates so far

2008-09-25T13:37:00.002+01:00

We have been sorting through our projects to see which ones will go ahead in the present down turn market and have decided that the following will still take place.

7 days on the Norfolk coast from 11th - 19th October 2008 is going ahead, but we have decided to close the office while this takes place.
Winter seal watching 2008
Building up a wartime collection by Arne Koefoed for online viewing or available in a book, this is still at the planning stage at present.
Logging every image into a catalogue to be available 2009 but maybe earlier.

We would also like to remind our clients and customer that you can also purchase from our sister site www.pixelproductsandservices.org as well.

Any question just email us at Enquires@ddsphotographics.com

See you next time

DDS

Credit Crunch

2008-09-25T13:09:00.002+01:00

We've all heard the news, no matter where you live in the world.
That power, Food and fuel is going up by as much as 50% in the next 12 month and big named business are going broke.

We'd like to say we will still be here when the market turns round.

We have noticed a slight down turn in our market area over the last 6 months and anticipated this way back in 2007, where we started drawing up plan's to ride the credit crunch waves should it happen.

Like everyone else we still need to pay bills, feed our families but have taken the hard Decision to put back alot of our projects that where in the pipeline and move with the present times and market changes.

We are reducing our Ebay shop to minimum amount each month and are concentrating and our websites: DDS Photographics.com & Pixelproductsandservices.org. as well as renewing our database and order systems which was already in play before the last few months.

With the changes worldwide in our economics we must look forward and ride the wave to be there at the end.

We have been lucky that we planned for this and can move with this down turn market.

We hope all our customers are able to ride it with us, good or bad.

DDS

August 2008

2008-08-16T00:26:00.002+01:00

Wow what a busy time we have add, That busy that our bloggs had to be put on hold while we kept on top of all our orders.

Good News to all our Lottery syndicate members a very nice win of nearly £600 pounds with 3 balls not bad.

New Members welcome to join our Lottery Syndicate just click the logos on our main page.
New Grab a Grand Game - FREE Entry go on give it a try nothing to lose

More stock images should be online in the next few months, lots of sort out first.

Upgrading of new datebase should be on line by september 2008

Upgrading of office computers should be completed by end of 2008

More updates next month

DDS Team

May 2008

2008-05-17T10:41:00.003+01:00

Just a short update as we are running around the office like blue ase flies.

Weather this week has made us leave the office and pick up those trusted camera's and enjoy trips around the area, but as its turned abit cooler this weekend we have all headed back to the warmth of our office and trusted computers.

Special Note: Thursday 22nd May 2008 - we will have no electric for most of the day as E-On is changing and repairing lines, so we have decided to close the office to most of the staff, but one of us will be in and out the office all day incase you call our customer service number. Please leave a message and we will get back to you before the end of the day. This is a PROMISE...

More prep work for our photographic trip on 31st may. Please remember that the office will be closed from 30th May till 16th June as we are all going to the middle of no where.

In the next week or so we will be adding Still Life images to our site, followed by Wildlife.

Still caterloging our large photographic database, will we ever get to the end.

Also we are on ebay this month where us and the staff have had a little spring clean not only in the office but at home and will be listing them as they come in. Theres DVD's, Books and loads of other things from unwanted presents to something that someone else will want. So take a look..

DDS Photographics Ebay Shop

Well see you again soon

DDS

April 2008 Updates

2008-04-25T16:51:00.006+01:00

what a month.

updates to our computer systems are being done but not completed yet, this will not affect any customers or our ordering process. this is just to our internal computer's.

On Test this month - Sitepal for 30day trial. Seen the adverts and informational sites, raving all about this little gem.
well personal I didn't see what they are raving about unless they are getting cash from it.
It made no difference to customers coming into our site, well tell a lie it did annoy you as well as slowed our homepage loading down and boy did some of you let us know that it was hard to navigate with this onboard as well as annoying that it would repeat every time you went back to the home page, even with the setting set for play once only.
Must admit it was very easy to setup and we had it on the site within 15/25 minutes but find it very hard to get rid off.
Personal i think you could come up with other ways to state a message to your customers, like placing a mp3 message on your site that would state your designer message without a large icon appearing.
Just a voice can be just as good...
if anyone else has tried sitepal why not add your comments we'd love to hear from you.

Attended lots of meeting this month from Website upgrade discussions to what still needs to be completed. Yes some people are having problems sitting down after being told finish it. no names you know who you are...

Prep work for Annual photographics trip is well underway so we hope to have lots of images and wildlife to add later.

Talking about keeping a diary this year to add to the blog so you can all feel part of the trip too. watch this space...

Cataloging all our stock images, one day might get to the end.

Adding a new project area in the next few months call wartime as we have found a small stack of original images from Bob Koefoed's time in the second world war from all over the world.
We are in the process of getting them ready for adding to the site so you will be able to purchase or just look at.

Well thats our news so far see you next time

DDS

Problem Alert

2008-04-06T01:10:00.006+01:00

UPDATE: 17th April 2008 - everything is back to normal, problem with software has been fixed.

Original Blog:
It has been bought to our attention that our Day you were born software has some problems since its last upgrade like not displaying all the information in the certificate.

We are liasing with the software developers to have it fixed asap. they have told us it may take some time.

All affected customers have been contacted and refunds are issued if required. hopefully those of you who have chosen to wait for the software to be fixed will have your chosen certificate in full shortly.

We will post updates as they come in and keep all customer who are waiting informed via email.

We have suspended all further orders on only the Day you were section of certificates.

All other personalised certificate products are unaffected unless stated.

We are sorry for the inconvience and hope to have your favourite section up and fully running shortly.

DDS Photographics Team

PS Any one placing virus pro grammes on our blog will find themselves passed on to google and the blogger HQ.

Watch out for member Zololkis He has just tried to infect our pc by leaving a reply to our blog nice try you have been reported... we have deactived your web link.

March 2008

2008-03-29T16:22:00.003Z

Hi there, what a month. we have had a good illness going around the office and knocking us off our feet. infact one of us had it so bad they were transported to hospital to recover but lucky they have arrived back to the office this week.

we have had problems with our servers this month so our product updates has not taken place but will be hopefully starting by april.

We are looking into extending our picture formats and some more gift ideas such as calanders, mugs, clocks etc but this is still in the research stage.

We are all getting excited about our annual photographic trip to Cornwall at the end of May for 16 days. so if you have any ideas of places you'd like to see on our site email and we will try and get there. The list is fast growing. we are hoping to visit eden again to see the changes over the last four five years.

Well we will be back again soon

DDS Team

Farewell to Dannii

2008-02-18T16:11:00.003Z

Well the time has come for Dannii to say Bye, but wait why is she leaving.. Well she is leaving to run her own Business.

After many years of working for us for pennies she decided to set up her own company for her own furture.

best of luck to you Dannii

See you next time

DDS

February 2008

2008-02-18T15:50:00.002Z

Well here we are again, halfway though the month and still trying to catch our breath.
Its very cold here at present with -3's and 4 at night but the weatherman tells us we are in for a good spell.

Our projects at present are trying to get our thousands of images into our catalogue and on the website.

We are still trying to add to the backlog of images on Tuesdays and Wednesdays by being out in the field. Basically we get out and about when we are closed, afraid the business never leaves us we just leave the phones and walls behind.

Getting the website uploaded with New Images is estimated to take 3 months so by the time we have our annual two week closure (31st may - 15th june 2008) we should be about ready to start all over again.

Our annual closure project this year is cornwall and devon and our base camp will be in the middle of nowhere yet again.

We have chosen to stay in a late 18th/19th Century farm house with 45 acres to roam in.
this year emails will not be answered until we get back as there is no signal to get anything.

Our Automated System will be taking all your messages and our email serves will keep all your email till we are back. All emails and messages will be responded to in order of received.

Well its time to head back to the backlog until next time

DDS

6th January 2008

2008-01-06T19:17:00.000Z

wow, what a year we have just had!

We have never been so busy and have we got another exciting and busy year ahead of us.

While everyone else was thinking of what to buy Aunty Betty for Christmas, we have been project building and coming up with so many new ideas which means we will have more products added for you all this year, in order to satisfy your hunger for brilliant photography.

We have managed to come to a good arrangement with local and UK wholesalers in order to further expand our wonderful range of goods at a reduced cost which saves YOU money.

Our yearly Photography Assignment will be in Devon and Cornwall this year.

We're hoping to travel early June and visit The Eden Project and other exciting landmarks that will appeal to us all. These dates will be published at a later date.

We hope your Christmas and New Year was prosperous and we look forward for yet another exciting year for all customers and staff members with DDS PHOTOGRAPHICS.

The Directors and Team at DDS PHOTOGRAPHICS.

7th December 2007 - Our thanks to all party's involved

2007-12-07T10:25:00.000Z

To all our recent customers we are sorry that we have been unable to respond to your calls in our usual fashion but we have had a burglary on Saturday 1st December at around 10.30pm and a vehicle theft too.

We have spent the last week making on going calls with crime sense investigates, Police and several insurance agents and making lists as well as locks etc redone.

It has been such a nightmare but thankfully all party's including our local police and insurances have made it more painless, we could not have asked for a better service from you all.

Legal and general insurance we thank you for your speed at replacing the items we know have gone.

items stolen have to date not been recovered but at least the vehicle was found quickly even if it can not be driven. we will be without this vehicle until Christmas or the new year depending on how quick the parts and car company can get this back to us.

A personal message goes out to the person who stayed with our vehicle once it had been crashed and realized that it was stolen.

It nice to know that there is some people who don't mind getting involved, we thank you again.

Our message to those that have done this, is you will be caught no matter how long this may take us.

Once again we thank you all for your understanding especially at this time of year.

Merry Christmas and here's to a good 2008 to you all.

DDS Directors

What a Week we have had - 13th - 21st September 2007

2007-09-20T14:43:00.000+01:00

Hi everyone great week, problems with Royal Mails postal service started our week, still not sorted but at least customers are finally getting there items.
We now use other courier companies to get round this problem since royal mail has been unhelpful.
Then came a complete crash of our system which took some time to sort but all is well again.
Then it was followed by problems with warranties on our new lenses (take a look at the devil within Ebay blog) which has finally been sorted.
and finally we ended the week on a very pleasurable Safari trip and have some stunning images to add to our collection.
We hope you are all enjoying our new Blog site

See you again next time
DDS

The Devil inside Ebay watch out

2007-09-15T10:13:00.000+01:00

Hi everyone, still very busy here. today we thought we would like to warn people out there about the massive market in electrics and camera equipment on Ebay with warranties.

Back in August we needed a quick replacement lens for a special job and for speed chose to use Ebay as a quick fix. We careful chose an item with full Nikon warranty that was brand New.

Little did we know that when the lens went faulty shortly after purchase we would be in broiled in a legal problem. We sent the lens to Nikon and hoped to receive it back shortly with out a problem.

After no sight of it coming back i personal rang there dept that dealt with repairs etc and was shock to found out they will not touch it with out original receipt from dealer.

Promptly asking about the type of receipt accepted they told me that if an item was purchased in an auction or on a auction site like Ebay this would void the warranty.

I was not amused so contacted the seller on Ebay and even spent a long time talking to them on the phone, who promptly said leave it with me i will refund you the cost of new len tonight and i will deal with Nikon to get lens back.

Well that was nearly 3 days ago and no sight of refund or lens. but then while i wait i receive confirmation about Nikon states at present.

You guess it they need the original receipt in 21 days otherwise we will be billed for repairs.

So at present we have sent a valid paypal receipt in a hope that this might change there minds but at present it seems we not only paid the seller on ebay for the privilege of a faulty lens but will have to pay to get the lens back.

The lesson we have learned and hopefully yourselves is don't use ebay to get an item with warranty because should anything go wrong you may find that the protection you thought you had is not worth the paper it was written on unless you have received a VAT receipt separate from the dealer on Ebay.

We have researched this matter and found that not only is Nikon stating a void of warranty on Auction Sites like Ebay but Pentax, Panasonic, Sony, Hoover, you name it the list is too long to mention them all.

My question which is not answered is this just a way for the manufacture to get out of a warranty or is it a valid concern that most consumers do not know that this will happen before they purchase.

We have found on Ebay loads of supplies of equipment and when asked is the warranty valid as it was purchased via Ebay or an auction they all state yes. So do they not know or are we as consumers being conned.

We leave our thoughts with you and can only state BUYER BEWARE. we will keep you informed on any updates

so join us next time

DDS

Problems with Website updates - 10th September 2007

2007-09-10T23:44:00.000+01:00

Well the kids are back at school now which means we are back in the field with the camera's again from Tuesday. this week will be the Derbyshire dales, hopefully the weatherman has got it right and we are going to have a lovely day.

We have been busy sorting out our new revamp website but have more little twicks to done so please bear with us.

Lots of you have commented on our site and also brought to our attention that not all our thumbnails are not working. We are in the process of sorting this out and hopefully by Friday it will be working like a dream.

We will be out of the office as usual Tuesday and Wednesday and back in the field. No phones where we go, just a camera and plenty of peace and quiet, life could not be simpler.

Keep your comments coming in
see you next time
DDS

Welcome Everyone to our Blog

2007-09-07T23:35:00.000+01:00

Weather's hot and no sign of letting up and we are busy revamping the website lots of sorting as well as uploading some new images.

Not the best weather to be stuck in an office, hope the air conditioner keeps working.

we hope you will all enjoy joining in on our blog as well as itsbeing a great way for us to keep you all up to date with our projects.

Let us know what you think of the website www.ddsphotographics.com and tell us if you have any ideas of what you would love to see on our site.

Well adios

DDS Photographics